Shipping policy

Thank you for shopping with us! We want your order to arrive quickly and safely. Please review our shipping policy below:

Processing Time
Orders are processed within 2–4 business days after payment is received. You’ll receive a confirmation email with tracking details once your order ships.

Shipping Rates & Delivery
We currently ship to the United States and Canada.

Shipping costs are calculated at checkout based on your location and the size/weight of your order. Estimated delivery times (after processing):
United States: 3–7 business days
Canada: 7–14 business days (delivery times may vary depending on customs)

Delays
We are not responsible for shipping delays caused by carriers, weather, or customs. During busy seasons (holidays, sales), processing and delivery may take longer.

Wrong Address Policy
Please double-check your shipping address at checkout. We cannot be responsible for lost packages due to an incorrect address provided by the customer.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at designsbyaureliarae@gmail.com within 7 days of delivery so we can help resolve the issue.